An existing customer and trusted partner expanded its technical requirements and engaged Shape Services to install, commission and handover 3 dual energy x-ray systems to the end customer (Customs Border Agency) in the middle east. With expanded peripheral options and new technical challenges requiring close coordination with the OEM technical teams and program managers, there was a requirement for a high level of coordination and technical ability.
Mobilising at short notice to multiple sites and with tentative schedules highly dependent on 3rd party progress and coordination, fluidity and flexibility were key. With the back office support of Shape Services project team, our in-house commissioning engineers and project co-ordinators were able to manage logistics, supply requests and daily monitoring and reporting.
Overcoming logistical and technical challenges on almost a daily basis, the projects were delivered achieving significant praise from both the end customer and the OEM. There is a high level of recognition for the challenges Shape Services overcame in such a demanding environment, strict time constraints and a fixed budget.